Frequently Asked Questions
Everything you need to know about your Meseroll gear and orders.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear sooner.
What is your return policy for sports equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that for safety reasons, certain protective gear cannot be returned once the seal is broken.
Do you offer international shipping?
Yes, Meseroll ships worldwide. International delivery times vary by location but generally range from 7-14 business days depending on customs processing.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Most of our high-performance equipment comes with a 1-year manufacturer warranty against defects. Please check the specific product page for detailed warranty information.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners at checkout.